ICT business development managers increase business opportunities for the organisation and develop strategies that will enhance the smooth running of the organisation, product development and product distribution. They negotiate prices and establish contract terms.
No competences in this bucket.
The software packages, hardware devices and new technologies used in supporting business processes such as enterprise resource planning (ERP), customer relationship management (CRM), mobile devices and network solutions.
The ICT systems that can be used to support business or organisational decision making.
The processes, stakeholders and the dynamics of the chain of goods and services in the ICT market sector.
The techniques, models, methods and strategies which contribute to the promotion of steps towards innovation.
Processes which an organisation applies to improve efficiency, set new objectives and reach goals in a profitable and timely manner.
The terminology related to the design and implementation of major trends and aims which are taken by an organisation's executives, while keeping in mind its resources, competition and environments.
No competences in this bucket.
Create and describe new original research and innovation ideas within the field of information and communication technologies, compare to the emerging technologies and trends and plan the development of new ideas.
Study clients' needs and expectations for a product or service in order to identify and resolve inconsistencies and possible disagreements of involved stakeholders.
Gather a response and analyse data from customers to identify requests or problems in order to improve applications and overall customer satisfaction.
Deliver a speech or talk in which a new product, service, idea, or piece of work is demonstrated and explained to an audience.
Pursue potential customers or products in order to generate additional sales and ensure growth.
Analyse data gathered from sources such as market data, scientific papers, customer requirements and questionnaires which are current and up-to-date in order to assess development and innovation in areas of expertise.
Survey and investigate recent trends and developments in technology. Observe and anticipate their evolution, according to current or future market and business conditions.
Evaluate the condition of a business on its own and in relation to the competitive business domain, performing research, placing data in context of the business' needs and determining areas of opportunity.
Gather, assess and represent data about target market and customers in order to facilitate strategic development and feasibility studies. Identify market trends.
Search for improvements and present innovative solutions, creativity and alternative thinking to develop new technologies, methods or ideas for and answers to work-related problems.
No competences in this bucket.
The tools, methods and notations such as Business Process Model and Notation (BPMN) and Business Process Execution Language (BPEL), used to describe and analyse the characteristics of a business process and model its further development.
The procedures required to identify and analyse business and organisational needs.
The high level planning for managing and optimising business processes, ideas or content by gathering contributions from a big community of people, including on-line groups.
The methods, techniques and ICT tools used for planning the maximum amount of work that an organisation is capable of completing in a given period, based on the number of machines, workers and shifts and taking into account constraints such as quality problems, delays and material handling.
The techniques and methods used for eliciting and extracting information from unstructured or semi-structured digital documents and sources.
The high level planning for managing and optimising business processes internally, usually in order to maintain control of critical aspects of work.
The methods and tools for analysis of an investment compared to its potential return. Identification and calculation of profitability ratio and financial indicators in relation to associated risks to guide decision on investment.
The high level planning for managing and optimising external services of providers to execute business processes.
Techniques and sales methods used in order to present a product or service to customers in a persuasive manner and to meet their expectations and needs.
The visual representation and interaction techniques, such as histograms, scatter plots, surface plots, tree maps and parallel coordinate plots, that can be used to present abstract numerical and non-numerical data, in order to reinforce the human understanding of this information.
The tools used to transform large amounts of raw data into relevant and helpful business information.
No competences in this bucket.
Give instructions to colleagues and other cooperating parties in order to reach the desired outcome of a technological project or achieve set goals within an organisation dealing with technology.
Establish a positive, long-term relationship between organisations and interested third parties such as suppliers, distributors, shareholders and other stakeholders in order to inform them of the organisation and its objectives.
Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.
Negotiate the terms, conditions, costs and other specifications of a contract while making sure they comply with legal requirements and are legally enforceable. Oversee the execution of the contract, agree on and document any changes in line with any legal limitations.
Make use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.