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ESCO occupation

healthcare institution manager

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Healthcare institution managers supervise the operations of healthcare institutions, such as hospitals, rehabilitation facilities, home care services and elderly care institutions to ensure the organisation meets requirements, the patients and residents are cared for, the organisation is maintained and the necessary equipment present. They also supervise the staff and ensure record maintenance.

1342.2 ISCO 1342 ESCO source
Competences
40
Groups
4
Essential
18
Optional
22

Competences and skills

40 ESCO relations
Essential knowledge 5 competences

Occupation specific

0 competences

No competences in this bucket.

Sector-specific

2 competences
budgetary principles

Principles of estimating and planning of forecasts for business activity, compile regular budget and reports.

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healthcare administration

The administration procedures of a healthcare facility to keep it operational. It involves leadership roles, regulatory compliance and the efficiency in the processes of the facility.

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Cross-sector

3 competences
health care legislation

The patients` rights and responsibilities of health practitioners and the possible repercussions and prosecutions in relation to medical treatment negligence or malpractice.

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health care system

The structure and function of health care services.

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manage healthcare staff

The managerial tasks and responsibilities required in a health care setting.

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Essential skills and competences 13 competences

Occupation specific

1 competence
manage operations in healthcare institutions

Plan, organise and monitor the workflow in institutions providing of medial care to individuals such as hospitals, rehabilitation facilities or elderly care institutions.

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Sector-specific

1 competence
delegate emergency care

Efficiently delegate care to other personnel in the emergency department, supervising others working in the clinical environment to ensure that patient needs are met.

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Cross-sector

11 competences
advise policy makers in healthcare

Present research to policy makers, health care providers, and educators to encourage improvements in public health.

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analyse goal progress

Analyse the steps which have been taken in order to reach the organisation's goals in order to assess the progress which has been made, the feasibility of the goals, and to ensure the goals can be met according to deadlines.

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communicate in healthcare

Communicate effectively with patients, families and other caregivers, health care professionals, and community partners.

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comply with legislation related to health care

Comply with the regional and national health legislation which regulates relations between suppliers, payers, vendors of the healthcare industry and patients, and the delivery of healthcare services.

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contribute to public health campaigns

Contribute to local or national public health campaigns by evaluating health priorities, the government changes in regulations and advertising the new trends in relation to health care and prevention.

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implement policy in healthcare practices

Establish how policies should be interpreted and translated within the practice, implementing local and national policies, as well as those of your own practice and proposing developments and improvements to service delivery.

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implement strategic planning

Take action on the goals and procedures defined at a strategic level in order to mobilise resources and pursue the established strategies.

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keep task records

Organise and classify records of prepared reports and correspondence related to the performed work and progress records of tasks.

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manage budgets

Plan, monitor, report on the budget and prepare set production budgets.

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manage health and safety standards

Oversee all personnel and processes to comply with health, safety and hygiene standards. Communicate and support alignment of these requirements with the company's health and safety programmes.

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set quality assurance objectives

Define quality assurance targets and procedures and see to their maintenance and continued improvement by reviewing targets, protocols, supplies, processes, equipment and technologies for quality standards.

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Optional knowledge 5 competences

Occupation specific

0 competences

No competences in this bucket.

Sector-specific

1 competence
administrative tasks in a medical environment

The medical administrative tasks such as registration of patients, appointment systems, record keeping of patients information and repeated precribing.

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Cross-sector

4 competences
hygiene in a health care setting

The procedures related to maintaining a hygienic environment within a health care setting such as hospitals and clinics. It can range from hand washing to cleaning and disinfection of medical equipment used and infection control methods.

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medical studies

The basics and terminology of medical studies.

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medical terminology

The meaning of medical terms and abbreviations, of medical prescriptions and various medical specialties and when to use it correctly.

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public health

The principles of health and sickness affecting the population, including the means for health promotion and prevention and community and primary care.

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Optional skills and competences 17 competences

Occupation specific

0 competences

No competences in this bucket.

Sector-specific

2 competences
assess health services within the community

Assess the effectiveness and efficiency of health services for the community with a view to its improvement.

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supervise medical office support workers

Supervise the work of office support workers in the medical field such as medical receptionists and support them in any administrative related business.

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Cross-sector

15 competences
address public health issues

Promote healthy practices and behaviours to ensure that populations stay healthy.

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apply conflict management

Take ownership of the handling of all complaints and disputes showing empathy and understanding to achieve resolution. Be fully aware of all Social Responsibility protocols and procedures, and be able to deal with a problematic gambling situation in a professional manner with maturity and empathy.

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develop financial statistics reports

Create financial and statistical reports based on collected data which are to be presented to managing bodies of an organisation.

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lead healthcare services changes

Identify and lead changes in healthcare service in response to patient needs and service demand in order to ensure continuous quality improvement of the service.

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liaise with local authorities

Maintain the liaison and exchange of information with regional or local authorities.

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manage fundraising activities

Initiate fundraising activities managing the place, teams involved, causes and budgets.

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manage staff

Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet the company objectives. Monitor and measure how an employee undertakes their responsibilities and how well these activities are executed. Identify areas for improvement and make suggestions to achieve this. Lead a group of people to help them achieve goals and maintain an effective working relationship among staff.

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negotiate supplier arrangements

Reach an agreement with the supplier upon technical, quantity, quality, price, conditions, storage, packaging, send-back and other requirements related to the purchasing and delivering process.

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perform quality audits

Execute regular, systematic and documented examinations of a quality system for verifying conformity with a standard based on objective evidence such as the implementation of processes, effectiveness in achieving quality goals and reduction and elimination of quality problems.

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promote inclusion

Promote and respect diversity, and advocate for equal treatment of genders, ethnicities and minority groups in organisations in order to prevent discrimination and ensure inclusion and a positive environment.

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recruit employees

Hire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.

Scope note
It may include recruiting volunteers.
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represent the organisation

Act as representative of the institution, company or organisation to the outside world.

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set organisational policies

Participate in setting organisational policies that cover issues such as participant eligibility, program requirements, and program benefits for the service users.

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train employees

Lead and guide employees through a process in which they are taught the necessary skills for the perspective job. Organise activities aimed at introducing the work and systems or improving the performance of individuals and groups in organisational settings.

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work within communities

Establish social projects aimed at community development and active citizen participation.

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