budgetary principles
Principles of estimating and planning of forecasts for business activity, compile regular budget and reports.
Lottery managers organise and coordinate the activities of a lottery organisation. They oversee daily operations and facilitate communications between staff and customers. They review lottery procedures, arrange prices, train staff and strive to improve the profitability of their business. They take responsibility for all lottery activities and ensure that relevant lottery rules and regulations are followed.
Competences and skills
38 ESCO relationsEssential knowledge 5 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
5 competencescorporate social responsibility
The handling or managing of business processes in a responsible and ethical manner considering the economic responsibility towards shareholders as equally important as the responsibility towards environmental and social stakeholders.
green
customer service
Processes and principles related to the customer, client, service user and to personal services; these may include procedures to evaluate customer's or service user's satisfaction.
lottery company policies
The rules and policies of a company involved in the lottery business.
lottery equipment
Lottery matrices and betting systems where bets are placed together in a pool.
Cross-sector
0 competencesNo competences in this bucket.
Essential skills and competences 23 competences
Occupation specific
1 competencemanage lottery operations
Manage all lottery activities to ensure that operations are conducted properly. Note procedure problems and ensure that all lottery activities run according to the law and the organisation's rules. Ensure the financing of lottery prices and implement action plans to ensure the lottery organisation's sustainability.
Sector-specific
5 competencesinvolve volunteers
Recruit, motivate and manage volunteers in the organisation or in a department of the organisation. Manage relationship with volunteers from before they make a volunteering commitment, throughout their time with the organisation to beyond the conclusion of their formal volunteering agreement.
lead process optimisation
Lead process optimisation using statistical data. Design experiments on the production line and functional process control models.
maintain lottery equipment
Manage lottery equipments (mechanics and electronics) and monitor selling procedures.
manage volunteers
Coordinate a staff of volunteers. Manage their tasks, recruitment, programmes and budgets.
schedule recreation facilities
Schedule the use of recreational facilities.
Cross-sector
17 competencesarrange audit
Arrange a systematic examination of books, accounts, documents, and vouchers to ascertain how far the financial statements present a true and fair view, and to ensure that the books of accounts are properly maintained as required by law.
comply with legal regulations
Ensure you are properly informed of the legal regulations that govern a specific activity and adhere to its rules, policies and laws.
follow company standards
Lead and manage according to the organisation's code of conduct.
liaise with local authorities
Maintain the liaison and exchange of information with regional or local authorities.
maintain customer service
Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.
- Scope note
- Might include keeping the customers informed about the current status of their orders or waiting times.
manage budgets
Plan, monitor, report on the budget and prepare set production budgets.
manage database
Apply database design schemes and models, define data dependencies, use query languages and database management systems (DBMS) to develop and manage databases.
digital
manage fundraising activities
Initiate fundraising activities managing the place, teams involved, causes and budgets.
manage payroll
Manage and be responsible for employees receiving their wages, review salaries and benefit plans and advise management on payroll and other employment conditions.
manage profitability
Regularly review sales and profit performance.
manage staff
Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet the company objectives. Monitor and measure how an employee undertakes their responsibilities and how well these activities are executed. Identify areas for improvement and make suggestions to achieve this. Lead a group of people to help them achieve goals and maintain an effective working relationship among staff.
manage supplies
Monitor and control the flow of supplies that includes the purchase, storage and movement of the required quality of raw materials, and also work-in-progress inventory. Manage supply chain activities and synchronise supply with demand of production and customer.
perform fundraising activities
Perform activities which will raise funds for an organisation or campaign, such as speaking with the public, gathering funds during fundraising or other general events, and using online fundraising tools.
perform project management
Manage and plan various resources, such as human resources, budget, deadline, results, and quality necessary for a specific project, and monitor the project's progress in order to achieve a specific goal within a set time and budget.
research
promote company
To always try to project the company in the best possible light and to go the extra mile to ensure the best possible experience at the club by staff and customers alike. To explain and actively promote all club activities to customers.
represent the organisation
Act as representative of the institution, company or organisation to the outside world.
set organisational policies
Participate in setting organisational policies that cover issues such as participant eligibility, program requirements, and program benefits for the service users.
Optional knowledge 4 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
0 competencesNo competences in this bucket.
Cross-sector
4 competencesaccounting
The documentation and processing of data regarding financial activities.
financial capability
Financial operations such as calculations, cost estimations, budget management taking relevant commercial and statistical data into account such as data for materials, supplies and manpower.
financial management
The field of finance that concerns the practical process analysis and tools for designating financial resources. It encompasses the structure of businesses, the investment sources, and the value increase of corporations due to managerial decision-making.
recreation activities
The field and characteristics of recreational activities for customers.
Optional skills and competences 6 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
1 competencepromote recreation activities
Promote the implementation of recreation programs in a community, as well as recreation services provided by an organisation or institution.
Cross-sector
5 competenceshandle customer complaints
Administer complaints and negative feedback from customers in order to address concerns and where applicable provide a quick service recovery.
keep task records
Organise and classify records of prepared reports and correspondence related to the performed work and progress records of tasks.
liaise with financiers
Liaise with people willing to finance the project. Negotiate deals and contracts.
manage logistics
Create logistic framework for transporting goods to customers and for receiving returns, execute and follow up the logistics processes and guidelines. Adapt the production processes to the contingencies and constraints of the medium.
- Scope note
- Work with walls, walkway, pebbledash, glass, sheet metal, plastic and other materials.
sell tickets
Exchange tickets for money in order to finalise the selling process by issuing the tickets as a proof of payment.