employment law
The law which mediates the relationship between employees and employers. It concerns employees' rights at work which are binding by the work contract.
Employment agents work for employment services and agencies. They match job seekers with advertised job vacancies and provide advice on job search activities.
Competences and skills
32 ESCO relationsEssential knowledge 3 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
0 competencesNo competences in this bucket.
Cross-sector
3 competencesjob market offers
Job opportunities available on the labour market, depending on the economic field concerned.
labour legislation
Legislation, on a national or international level, that governs labour conditions in various fields between labour parties such as the government, employees, employers, and trade unions.
Essential skills and competences 14 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
4 competenceshire human resources
Manage the process of hiring human resources, from identifying potential candidates to assessing the adequacy of their profiles to the vacancy.
interview people
Interview people in a range of different circumstances.
profile people
Create a profile of someone, by outlining this person's characteristics, personality, skills and motives, often by the use of information obtained from an interview or questionnaire.
promote gender equality in business contexts
Raise awareness and campaign for the equalisation between the sexes by the assessment of their participation in the position and the activities carried out by companies and businesses at large.
Cross-sector
10 competencesapply knowledge of human behaviour
Practice principles related to group behaviour, trends in society, and influence of societal dynamics.
communicate by telephone
Liaise via telephone by making and answering calls in a timely, professional and polite manner.
develop professional network
Reach out to and meet up with people in a professional context. Find common ground and use your contacts for mutual benefit. Keep track of the people in your personal professional network and stay up to date on their activities.
- Scope note
- This includes the development of social relationships with patients and customers.
document interviews
Record, write, and capture answers and information collected during interviews for processing and analysis using shorthand or technical equipment.
ensure gender equality in the workplace
Deliver a fair and transparent strategy focussed on maintaining equality with regard to matters of promotion, pay, training opportunities, flexible working and family support. Adopt gender equality objectives and monitor and evaluate the implementation of gender equality practices in the workplace.
listen actively
Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times; able to listen carefully the needs of customers, clients, passengers, service users or others, and provide solutions accordingly.
maintain privacy of service users
Respect and maintain the dignity and privacy of the client, protecting his or her confidential information and clearly explaining policies about confidentiality to the client and other parties involved.
observe confidentiality
Observe the set of rules establishing the nondisclosure of information except to another authorised person.
recruit employees
Hire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.
- Scope note
- It may include recruiting volunteers.
support employability of people with disabilities
Ensure employment opportunities for people with disabilities by making appropriate adjustments to accommodate within reason in line with national legislation and policies on accessibility. Ensure their full integration into the work environment by promoting a culture of acceptance within the organisation and fighting potential stereotypes and prejudices.
Optional knowledge 1 competence
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
0 competencesNo competences in this bucket.
Cross-sector
1 competencehuman resource management
The function in an organisation concerned with the recruitment of employees and the optimisation of employee performance.
Optional skills and competences 14 competences
Occupation specific
0 competencesNo competences in this bucket.
Sector-specific
6 competencesadvise on career
Provide personalised help, guidance and information to people in order to make them grow in their careers.
analyse unemployment rates
Analyse data and perform research concerning unemployment in a region or nation in order to identify causes for unemployment and possible solutions.
assist clients with personal development
Help clients determine what they want to do with their lives and assist in setting personal and professional goals, by prioritising and planning the steps necessary to reach these goals.
facilitate job market access
Improve the chances of individuals to find a job, by teaching the required qualifications and interpersonal skills, through training and development programs, workshops or employment projects.
prepare for job interview
Make someone ready to deal with job interviews, by advising on communication, body language and appearance, going through frequently asked questions, and identifying personal and professional strengths and weaknesses.
promote employment policy
Promote the development and implementation of policies which aim to improve employment standards, and reduce unemployment rates, in order to acquire governmental and public support.
Cross-sector
8 competencesassess character
Assess how a certain person will react, verbally or physically, in a specific situation or to a specific happening.
fix meetings
Fix and schedule professional appointments or meetings for clients or superiors.
liaise with local authorities
Maintain the liaison and exchange of information with regional or local authorities.
mentor individuals
Mentor individuals by providing emotional support, sharing experiences and giving advice to the individual to help them in their personal development, as well as adapting the support to the specific needs of the individual and heeding their requests and expectations.
research
organise training
Make the necessary preparations to conduct a training session. Provide equipment, supplies and exercise materials. Ensure the training runs smoothly.
promote inclusion
Promote and respect diversity, and advocate for equal treatment of genders, ethnicities and minority groups in organisations in order to prevent discrimination and ensure inclusion and a positive environment.
provide information on study programmes
Provide information on the different lessons and fields of study offered by educational institutions such as universities and secondary schools, as well as the study requirements and employment prospects.
search databases
Search for information or people using databases.
digital